Capabilities
What your team actually uses every day
Each of these exists because a clinic asked for it — not because it filled a feature grid.
Inside the product
A closer look
Twelve of the surfaces your team works in. Select one to view it.
Booking and the day list
Appointment or first-come-first-served, per doctor. Walk-ins, blocked slots, reschedules, and cancellation reasons all recorded.
Schedules across every clinic
Doctor availability, consulting and follow-up durations, and daily limits — set once per doctor and applied to every booking.
Mon
Tue
Wed
Thu
One patient record
Demographics, visits, treatment episodes tied to an insurance contract, balances, and unpaid invoices in one place.
Omar Nasser
Visits
Total
The doctor desktop
The queue, the current patient, and the record on one screen — plus a call-staff signal that reaches reception instantly.
Queue
Omar Nasser
Dr. Hana Rashid
Front desk in four steps
Confirm, record arrival, send the patient in, and close the visit. The status the whole clinic sees comes from here.
18
12
3
9
Notes, problems, and investigations
A visit timeline with structured sections, documents, and requests — plus dictation that files itself correctly.
Invoices that already know the price
The tariff resolves patient and company share at the point of booking, so the invoice is right before the patient reaches the desk.
Shift control
Open a shift, take payment, close against counted cash. Every shift produces a report that can be handed over and signed off.
Cash
Card
Refunds
Net
Payers, policies, and coverage
Customer groups, contracts and periods, policy numbers, and coverage type per service — covered, pre-approval, or uncovered.
Statements and exports
Statements per payer, shift reports, and CSV export from any list. Printable PDFs where finance needs paper.
Statement · Bupa Arabia
Period 01–31
Statement · Tawuniya
Period 01–31
Statement · MedGulf
Period 01–31
How the clinic is performing
Utilisation, revenue and collections, appointment status, peak booking hours, and patient demographics by branch.
Visits
Revenue
Collected
Utilisation
Revenue
78%
Utilisation
Every branch, one structure
Rooms, clinics, jobs, roles, and services defined per organisation and applied across branches — with data scoped to each.
12 rooms · 34 staff
8 rooms · 21 staff
6 rooms · 17 staff
Product previews shown with sample data.
Live patient queue
Reception, doctors, and the waiting-room display share one queue over a live connection. No refreshing, no calling across the corridor.
Voice-dictated clinical notes
Dictate after a consultation. The note is transcribed and sorted into diagnosis, symptoms, history, treatment plan, allergies, and seven other sections.
Contracts, tariffs, pre-approvals
Price lists per payer, with patient and company share resolved per service. Coverage rules decide what needs a pre-approval before the visit happens.
Cashier shifts that reconcile
A cashier cannot invoice without an open shift. Closing one produces cash, card, discount, and refund totals against what was counted.
Multi-branch by design
Organisation, branch, clinic, and room are separate levels — not tags. Staff, schedules, and reporting follow that structure.
Arabic and English, properly
Full right-to-left interface, not a translated afterthought. Staff switch language per account without changing anything else.
How it runs
One visit, start to finish
The same record moves through every stage. Nothing is re-entered, and nothing is reconciled twice.
Booked
Reception books against the doctor’s real availability. The payer contract prices the visit immediately.
Arrived
Check-in puts the patient in the live queue. The waiting-room screen and the doctor both see it.
Seen
The doctor works from the queue, opens the record, and dictates the note. Requests and investigations attach to the visit.
Settled
The cashier takes payment against an open shift. The invoice, the patient balance, and the shift total all agree.
Why ClinicWorks
Built for how Gulf clinics actually operate
Most clinic software is translated, not designed bilingual — and priced for single practices, not groups.
Arabic is a first-class interface
Right-to-left layout, Arabic typography, and Arabic clinical dictation. Not a language pack bolted onto an English product.
Insurance is the default, not an add-on
Contracts, tariffs, patient share, and pre-approvals are core to how a visit is priced — because in this market they always are.
The floor stays in sync
Queue changes push to every screen over a live connection, including the waiting-room display, without anyone refreshing.
Groups, not just clinics
Organisation → branch → clinic → room is the actual data model. Adding a branch does not mean a second system.
See it against your own workflow
A 30-minute call. Tell us how your clinic runs today and we will show the parts that matter to you — not a generic tour.
Book a demo