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ClinicWorks

Product

Everything ClinicWorks does, by who uses it

The front desk, the doctor, billing and the owner each have their own screens — all on the same patient and the same visit.

For doctors

A medical record that keeps up with the consultation

A visit is nine steps, and only the chief complaint is required. Allergies, problems, medications and the latest vitals stay beside you while you write.

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For the front desk

A front desk that always knows who’s next

The day board moves each patient through Arrive, Invoice, Send to doctor and Complete. Every change reaches the doctor, the other desks and the waiting-room screen as it happens.

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Outreach

Know who to call today, and why

Outreach puts everyone the clinic should contact on one call list: follow-ups nobody booked, missed appointments, recalls that are due, unpaid balances, low feedback scores. The desk takes a task, messages or calls, and logs how it went in one tap.

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For billing and insurance

Insurance billing that’s right at the desk, not fixed at month end

Your contracts, tariffs and coverage rules price every line as it’s invoiced: the patient’s share, the company’s share, and what needs the insurer’s approval first.

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For owners and managers

See how the branch is doing — today, and over any period

The home page shows today’s visits, arrivals, no-shows, waits and money as they happen, and what needs someone’s attention. Below it, the clinic over any period, against the period before.

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Dental

A dental chart and treatment plan in the same record

A dental visit gets its own Teeth & treatment step: an FDI chart where one tap records a finding, and a treatment plan priced under the patient’s contract.

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Everything in ClinicWorks

What’s in the product today

Every line here is a working feature, not a plan.

Front desk

  • Calendar in five views
  • Appointments or first come, first served
  • Walk-ins, confirmations and no-shows
  • Nearest free appointment
  • Booking dashboard and clinic schedules
  • Waiting-room screen with voice calls
  • Vitals at the desk
  • WhatsApp booking reminders

Clinical

  • Doctor Workspace with a live queue
  • Structured visit, signed by the doctor
  • ICD-10 diagnoses and problem list
  • Allergies, alerts and age-aware vitals
  • Orders, results and files
  • Prescriptions from national and clinic lists
  • Referral letters, reports and sick leave
  • Dental chart and treatment plan
  • Prescriptions sent to WhatsApp as a link

Billing and insurance

  • Contracts, tariffs and coverage rules
  • Pre-approvals and approval letters
  • Guided invoicing
  • Packages and patient balances
  • Refunds with approval
  • Statements to insurers
  • Cashier shifts and handover

Outreach

  • A contact timeline for every patient
  • The branch’s call list
  • Automatic tasks for follow-ups, recalls and balances
  • WhatsApp templates in Arabic and English
  • Leads, from enquiry to patient
  • Patient tags and saved lists
  • Visit feedback from 0 to 10

Running the clinic

  • Live home dashboard
  • Needs attention, for each role
  • Trends against the period before
  • Patients & care figures
  • Branches, rooms and doctors’ clinics
  • Staff records and booking setups
  • Services, packages and products
  • Excel import for patients, staff and lists

Everywhere

  • English and Arabic, right to left
  • Live updates on every screen that needs them
  • A web address for each clinic group
  • Printed papers as PDF
  • Jump to any page with ⌘K
  • Text size for every reader
  • Works in the browser on computers, tablets and phones

How a visit runs

One record, from the booking to the bill

Each screen hands the patient to the next. Nothing is typed twice, and everyone sees the same visit at the same moment.

  1. 1

    Bookings

    Booked

    By appointment or first come, first served — each doctor’s clinic chooses. Confirmations, walk-ins and no-shows are recorded with who and when.

  2. 2

    Front Desk

    Arrived and billed

    Arrive, then invoice under the patient’s contract: the price, the patient’s share and the company’s share are worked out line by line.

  3. 3

    Doctor Workspace

    Sent in

    Send to doctor puts the patient in the doctor’s live queue with a chime, and calls them on the waiting-room screen.

  4. 4

    Medical record

    Seen

    The doctor works through the visit: history, vitals, diagnosis, orders, prescription, plan. Orders reach the front desk to be billed.

  5. 5

    Review & sign

    Signed

    Signing the visit completes the booking at the desk too. The visit stays editable until its episode ends, every change stamped.

  6. 6

    Shifts

    Settled

    The cashier counts each payment method against what the system expects, closes the shift and hands it to the person who receives it.

See ClinicWorks against your own clinic day

Try it free for 14 days and set your clinic up yourself, or book a walkthrough on a call, shaped around how your clinic runs today — your bookings, your contracts, your doctors.

Try the live demoComing soon