A visit in nine steps, with the whole patient beside it
The doctor sees a live queue, opens the visit and works down its steps — only the chief complaint is required. Allergies, problems, medications and the latest vitals stay in view, and everything the patient takes home prints in Arabic or English.
Doctor Workspace
The day’s patients, live, before the first one walks in
The Doctor Workspace is the doctor’s queue for today. When the desk sends a patient in, it chimes and the row lights up — and the cards at the top say who is with you, who is next and how the day is going.
- With you now, Up next and Today: minutes in the room, place in line, how long they’ve waited, how many seen, the longest wait.
- Tabs for With doctor, Waiting, Expected, Completed and Cancelled, kept up to date as the desk works.
- Call staff sends the desk a ready request — like “I need assistance in the room” — or your own note, with a chime.
- The coming days as a week strip of booked counts, with the patients behind them.
- Visits not signed yet, counted on a chip and in the sidebar.
The visit
Nine steps, and only the first is required
Each step ticks itself once it holds something. Move between them from the keyboard, with Alt and the arrow keys; open any part of the chart in a side peek; and lose nothing — unsaved text always asks before it goes.
- 1
Complaint & historyRequired
Chief complaint, history of present illness, medical background, allergies, alerts
- 2
Vitals & examination
Vitals and examination findings
- 3
Diagnosis
Today’s diagnoses and the problem list
- 4
Files
This visit’s files, and earlier ones
- 5
Orders
Lab, radiology and other services, sent to the desk to bill
- 6
Prescriptions
Current medications, prescribing, today’s prescription
- 7
Plan & follow-up
Treatment plan, follow-up, patient advice
- 8
Referrals & reports
Referral letters, medical reports, sick leave
- 9
Review & sign
Before signing, the visit summary, Sign & close
Dental visits get a tenth step, Teeth & treatment, after vitals.
Writing fast
Written as fast as the consultation goes
Quick fill
While a field has focus, the side pane offers what was written at this patient’s last visits and your own favourites. Write something new and it offers to keep it.
Dictation
A microphone on every written field, using the browser’s own speech recognition, with an EN / ع switch for the note’s language.
One tap prescribes
Search the clinic’s medicines and the country’s national list together. One tap adds the medicine with your usual dose, the dose given last time, or the usual one — or type 1x3x5.
One click orders
One search over lab, radiology and every other service, with favourites and the last visit’s orders. Each click orders, with Undo; the lines reach the desk to be billed.
ICD-10 by code or by words
The WHO’s ICD-10, searched on the server. One primary diagnosis, acute or chronic, provisional or not — and the problem list stays with the patient.
Nothing lost
Leaving with unsaved text asks first: save and continue, keep editing, or discard. Vitals save as you leave each cell.
Safety
What matters for safety, always in view
The banner over every visit carries the patient’s safety chips — allergies are the only red one — and the snapshot keeps active problems, current medications, the latest vitals and recent results beside whatever step you’re on.
- Allergies always have an answer: a list, “No known allergies”, not recorded, or unavailable — with severity and reactions.
- Alerts from a fixed list: pregnant with the due date, breastfeeding, bleeding risk, G6PD deficiency, implanted device, fall risk and more.
- Vitals flagged high or low as they’re typed, with the previous reading under each one, and unit slips caught — °F, metres, mmol/L.
- Age-aware: a child gets head circumference and their latest weight on the banner; women 12 to 50 are asked whether they’re pregnant, which changes the blood-pressure flags.
- Reminders before signing — no vitals, no diagnosis, a dose missing a part, allergies not recorded — that never block.
Papers
Papers the patient takes with them, in their language
Prescriptions, lab and radiology requests, referral letters, medical reports and sick leave print as PDFs, in Arabic or English. Every medical report carries a QR code anyone can scan to check the clinic really issued it.
- Prescription directions written out in Arabic or English, with the diagnoses, advice and next visit if you want them.
- The prescription sent to the patient’s WhatsApp as a link that works for 30 days.
- Lab and radiology requests split what’s done outside from what’s done in the clinic, so an outside lab gets only its tests.
- Referral letters, inside the branch or out, numbered when sent, with the clinical summary and allergies drafted for you.
- Medical reports and sick leave written for their reader — an employer, a school, an insurer, another doctor — and numbered, locked and printed with a QR code when issued.
- The check page says genuine, replaced or withdrawn, and never shows anything medical.
Files
Results and files, filed by kind
Every file in its place
Lab results, imaging, clinical photos, reports, consents: choose the kind, then drop, paste or choose the file. Uploads carry on while you move on, and PDFs and images up to 25 MB open in a viewer that zooms and rotates.
Normal or abnormal, at a glance
A result is read as Normal or Abnormal, with what it showed, and stamped. Orders that expect a result wait for one, for up to 90 days.
Straight from a phone
Use phone shows a QR code. The phone that scans it photographs pages straight into this visit — no sign-in, for 15 minutes, one phone, with only the patient’s first name, initial, gender and age on its screen. Location data is stripped from the photos.
Signing
Signed by its doctor, then locked
Review & sign
A one-page visit summary and reminders of what’s missing, then Sign & close. Signing completes the booking at the desk too.
Amendments, stamped
Until the episode’s last day the doctor can edit the visit, and every change is stamped as an amendment. After that it’s locked; anything later is a dated addendum.
Who writes what
Only the episode’s doctor writes the visit. The patient’s own lists — allergies, problems, medications — stay editable through any visit; everyone else reads, and is told why.
The chart
The whole patient, across every visit
Opened by patient rather than by visit, the record is the chart: read-only, across every doctor, clinic and branch.
Summary
Allergies and alerts, active problems, current medications, the vitals trend, results to look at, recent visits, and what’s due or overdue.
Visits
Every visit as a list that opens to its summary — or read across the last 3, 5, 10 or all of them, choosing the parts. My visits only, for a doctor.
Care plan
Follow-ups with their state — attended, booked, missed, overdue, to book — with the open orders and referrals.
Quick look
A patient’s essentials in a drawer, from the patients list, the day board, the Doctor Workspace and the dashboard.
Questions
Before you ask
No. Dictation uses the speech recognition built into the browser, into the field you’re writing in, in English or Arabic. Nothing is summarised or sorted for you.
No. Only the chief complaint is required. Every other step is optional, and the reminders before signing never block.
Not yet. Allergies sit on the banner as the only red chip, and in the snapshot while you prescribe, but there’s no automatic interaction or allergy check.
Your clinic’s own list — which grows as doctors prescribe, and can be imported from Excel — searched together with your country’s national list, for Egypt or Saudi Arabia. Medicine names stay in Latin script.
Yes, numbered and printed with a QR code like a medical report — except where the country’s own platform issues sick leave, as Seha does in Saudi Arabia. There, ClinicWorks doesn’t offer it.
Yes. The chart shows every visit across the organisation’s doctors, clinics and branches, read-only. Only the episode’s doctor writes the visit.
Yes. The record adapts to its width — on a phone it gets a bar, a drawer and a docked quick fill. It runs in the browser, with nothing to install.
See ClinicWorks against your own clinic day
Try it free for 14 days and set your clinic up yourself, or book a walkthrough on a call, shaped around how your clinic runs today — your bookings, your contracts, your doctors.
Try the live demoComing soon